Refund Policy

Refund Policy

The refundable security deposit will be returned after successful inspection of the returned dress.

Inspection includes checking for:

  • Damage
  • Permanent stains
  • Missing accessories
  • Unauthorized alterations

Refund Timeline

Approved security refunds will generally be processed within 5–7 business days through the original payment method.

Bank processing timelines may vary depending on the payment provider.

Non-refundable Charges

The following may not be refundable:

  • Delivery charges (if applicable)
  • Late return charges
  • Damage charges
  • Cleaning charges for excessive soiling

Refund Method

Refunds will only be issued through the original payment method used during booking.

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